Craig Gallen's role at the University of Southampton is as Operations Manager for the Web Science Trust where he is seeking to develop collaboration between the affiliated research labs and industry groups.

Craig has spent over 20 years in the telecommunications industry in a variety of positions concerned with the management of large scale telecommunications networks. His activities have included working as a senior product manager for 3G Network Management systems at Nortel Networks and prototyping a digital TV management system for Arqiva.

Craig Gallen originally graduated from the University of Ulster. He holds both an Engineering Doctorate and an MBA from the University of Southampton and an Msc in Telecommunications from the University of Essex.

Craig's doctoral research at the University of Southampton looked at the role which open source collaboration could play in the development of integrated operational support systems for the telecommunications industry.

Building on his research, Craig is presently the co-lead of the Shared Interface Infrastructure Team for the TM Forum Integration Framework in the TM Forum which is developing open source tooling for model driven development of management interface standards. (This work is viewable at the TM Forum Integration Framework in the OpenOSS project on sourceforge).

Craig is also a committer to the open source network management project, OpenNMS for which he is a ‘project evangelist’ in the UK.